Privacy Policy
Sohe Supply has the highest respect for the privacy of personal information that you supply to us, including your name, address, e-mail address, or phone number, as well as other non-public information that you may include in your comments to us, it's for our benefit only.
We do not sell or rent mailing lists, and safeguards personal information as confidential. Internal office records of such information, correspondence, and conversations are kept only as necessary. Our confidential information policies include industry-standard security and fraud prevention systems, and conform to Texas State Privacy Laws. Electronic records are in a Secure Computer Network with encryption.
For any specific questions or concerns regarding privacy information, please call 214.295.2910 or email hello@sohestudio.com.
Return Policy
We respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
Returns are accepted within 10 days of receipt.
Returned merchandise should be in the same condition as when you received it, unused, undamaged, sellable, with original tags and packaging (if applicable). Limited Edition items may be returned for a store credit. Please email Hello@sohestudio.com to initiate a return.
Altered items, special orders, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.
We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.
Sohe Supply reserves the right, at its sole discretion, to determine if returned merchandise is in sellable condition.
Please allow 10-14 days for the processing of your return.
Please call 1.214.295.2910 for assistance.
Ship eligible returns prepaid and insured, and include a copy of the receipt so your credit can be easily processed to: Sales Division, 8840 7th Street, Frisco, TX 75034.